4. TICKET DELIVERY AND COLLECTION
4.1. General Terms
The following delivery and collection options are available for tickets sold through the Karabas.ch sales system: home delivery, domestic courier delivery and domestic postal delivery. Not all of the above ticket collection and delivery options may be available for a specific event. Customers will be informed of the available ticket collection and delivery options, as well as the delivery costs, no later than at the time of booking.
4.2. Home Ticket
When booking with the "Home Ticket" option, after payment the buyer receives an electronic ticket that can be printed out by the person making the booking. One home ticket entitles one person to attend the event. Karabas.ch is not responsible for the consequences of unauthorized copying of the home ticket received by the person making the booking or by third parties to whom the person making the booking has provided the ticket data.
Home delivery (including printouts or electronic copies). Karabas.ch is not responsible for the consequences of the Client providing an incorrect e-mail address when booking, to which "home tickets" are sent.
4.3. Postal and courier delivery
Tickets are sent in the order of events (tickets for upcoming events are sent first). The maximum delivery period for tickets is 30 days for tickets for events taking place in the Republic of Poland and 60 days for tickets purchased by the Client outside the Republic of Poland (provided that the Client provides a valid delivery address). If the Customer has provided an incomplete or incorrect delivery address, delivery may take longer or may not be made due to the Customer's fault. Please ensure that the information you provide is accurate and complete and fill in the appropriate fields of the form. If you have any doubts about the accuracy of your information, please contact us by phone or via the contact form. Karabas.ch is not responsible for incorrect delivery addresses provided by the Customer. Information on delivery costs is provided when booking tickets.

5. PAYMENT METHODS AND TERMS
5.1. General terms
Depending on the sales channel and the Event Organizer's decision, the following payment methods are available: online transfer, traditional transfer, payment card, BLIK, TWINT, e-wallets, cash, deferred payment and installment plan. Using these payment methods will require concluding a separate agreement with the payment system. When paying for purchases at other points of sale, payment is made in accordance with the rules in effect at these points of sale.
5.2. Payment card
When paying by card after confirming a reservation through the electronic ticket service (by clicking on the "Confirm and pay" field), the Client will be redirected to the payment system's website. Before entering the payment card number, make sure that the redirection is correct, that you are on the payment system's website, and that the connection is encrypted (the website address must begin with "https://"). The payment system is responsible for the processing and security of payment card transactions made on the payment system website, in accordance with the terms and conditions of the payment system. When paying by card, select the card type (the following card types are accepted: Visa, Visa Electron, MasterCard, Maestro, MasterCard Electronic), enter the 16-digit card number, card expiration date and the CVV2/CVC2 code indicated on the back of the card. In the event of cancellation of a ticket reservation through the Karabas.ch sales system due to payment after the expiration of the 15-minute period set by the payment system, Karabas.ch shall not be liable to the Client for the impossibility of purchasing tickets at the originally selected price (in particular, if tickets for the event are sold out, the ticket price has increased or only more expensive tickets are left on Karabas.ch).
5.3. Traditional bank transfer
If you have chosen to pay by traditional bank transfer, payment must be made as soon as possible. Payment must be made in accordance with the instructions in the booking confirmation. The transfer amount must correspond to the amount stated in the booking confirmation; in particular, it must not be rounded up or divided into several transfers. The transfer number must match the number stated in the booking confirmation. It will take 72 hours from the time of booking for the funds to be credited to your Karabas.ch account. After this time, the booking will be cancelled and the tickets will be returned to the general list of tickets available for sale. A cancelled order cannot be restored; only a new order can be placed. In this case, Karabas.ch cannot guarantee the availability of the selected tickets. If payment is received after the above deadline, the Customer will only be entitled to a refund.